on 05-08-2017 17:42
on 05-08-2017 17:42
I asked in a O2 store today about my bill , and do to me using more than the allotted minutes the 1and a half hours cost £69 ,00 ,
he said i should have received a text or email to notify me , if i HAD THEN I WOULD HAVE WATCHED MY USAG AND KNOW ABOUT 60 P A MINUTE ,
NOT HAPPY
MARK WIDDOWSON
Solved! Go to Solution.
on 09-08-2017 07:44
on 09-08-2017 08:29
on 09-08-2017 08:29
on 09-08-2017 08:42
on 09-08-2017 08:42
@MI5 wrote:
So we don't repeat everything again maybe @MercedesS or @Marjo could explain to the op via pm?
Good idea...
Veritas Numquam Perit
on 09-08-2017 08:54
Let's hope that @Anonymous comes back to read this thread or the potential pm
on 09-08-2017 08:58
on 09-08-2017 08:58
on 09-08-2017 09:10
Hello @Anonymous
Welcome to the O2 Community! Sorry to hear you had a bad experience. Please accept our sincere apologies!
The O2 community is a group of customers and friends who like to help each other out, not Customer Service I am afraid. Please follow their advice.
We hope to see you around
PM sent! Thanks guys for your help! It is great to see how do you help new members!! Proud!