on 10-11-2017 16:43
on 10-11-2017 16:43
on 10-11-2017 16:59
on 10-11-2017 16:59
An often asked question, answered here by O2:
We don’t issue a VAT invoice on the device plans every month, the Refresh agreement is a credit agreement and unless it’s a business account we are not obliged to produce monthly VAT invoices. Customer services can complete a form to send out a device plan VAT invoice for a specific month but this needs to be requested by the customer each time they need it and will be sent via post.
A regular VAT invoice can be turned on by calling customer services for the airtime only, once the service is on the account the customer should then get the VAT invoice sent to them via post monthly.
on 10-11-2017 16:49
on 10-11-2017 16:49
Via customer service http://www.o2.co.uk/contactus
on 10-11-2017 16:59
on 10-11-2017 16:59
An often asked question, answered here by O2:
We don’t issue a VAT invoice on the device plans every month, the Refresh agreement is a credit agreement and unless it’s a business account we are not obliged to produce monthly VAT invoices. Customer services can complete a form to send out a device plan VAT invoice for a specific month but this needs to be requested by the customer each time they need it and will be sent via post.
A regular VAT invoice can be turned on by calling customer services for the airtime only, once the service is on the account the customer should then get the VAT invoice sent to them via post monthly.
on 13-11-2017 17:29
Hi @Anonymous welcome to our forum! Please do take a look at the info above from our members and let us know how you get on!