Solved: end of contract

Anonymous · ‎07-07-2017

my contract ends on august 13th. Do i have to notify 02 that I will not be renewing, or just cancel the direct debit

MI5 · ‎07-07-2017

You must cancel officially or it will continue to run on a rolling monthly basis
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-07-2017

You must cancel officially or it will continue to run on a rolling monthly basis
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎07-07-2017

@Anonymous Don’t cancel your direct debit. Cancel officially & wait until you are sure everything is done before ending the direct debit

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