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Level 1: Joiner
Posts: 1
Registered: ‎17-07-2017
Accepted Solution

do not extend contract

hallo. I do not want to extend my contract, what do I do. After the last payment I would like to terminate the contract

Level 16: Talkative
Posts: 376
Registered: ‎04-04-2012

Re: do not extend contract

Contact customer services and give 30 days notice as per the terms and conditions.
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iPhone 7 Plus 256Gb, OnePlus 3T 128Gb, Z4 Tablet
Posts: 66,295
Topics: 432
Solutions: 6,954
Registered: ‎04-04-2012

Re: do not extend contract

How to cancel here @slawomirbak - It will not be done by posting on here

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Posts: 52,566
Topics: 461
Solutions: 2,904
Registered: ‎04-01-2009

Re: do not extend contract

Call 202, choose option to leave, give 30 days notice. Voila, job done. 

Get your phone unlocked if you have done so

https://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-c...

You'll need your PAC to keep your number, see the link by @MI5 above