Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18779 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 190156 Views
  • 2 replies
  • 2 kudos

Can't make payment

I have tried to log in to my o2 app But it doesn't work. They ask me for my phone number to send me 6 digit code but not arrived at all.

Lukas1989 by Level 1: Joiner
  • 180 Views
  • 2 replies
  • 0 kudos

Resolved! New contract

Hi Started a new contract today for an S23FE they have cancelled the old plan and left me with no data despite the new plan having a data allowance and starting today.

IoniqLeon by Level 1: Joiner
  • 417 Views
  • 4 replies
  • 0 kudos

Myo2

Myo2 app has stopped allowing me to log inive tried calling o2 and was cut offi I want the app back working so I can see my bills etc

Cha3 by Level 1: Joiner
  • 125 Views
  • 1 replies
  • 0 kudos

Resolved! New sim card

Hi, i need to order a new sim card please.Thanks, Jordan

JordanP by Level 1: Joiner
  • 135 Views
  • 1 replies
  • 0 kudos

Resolved! Pay Off Contract.

Hi,I'm looking at paying off one of my O2 contracts but can’t find any helpful information. I can see the upgrade option and the leave O2 option but I don’t want to do either. I just want to pay off my iPad in full, cancel its airtime but keep my pho...

JSH2644 by Level 1: Joiner
  • 345 Views
  • 5 replies
  • 0 kudos

Change Payment Date

I would like to change my payment date - according to the website I can do it in my02 but I have looked and can't find a way to do it!!! This is from the website: How do I change my payment date and billing date?We’ve combined your bill into a single...

Carlos_74 by Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos

Resolved! Stolen phone

My phone has been stolen and I need to bar the service and get a replacement

Hepplep by Level 1: Joiner
  • 157 Views
  • 1 replies
  • 0 kudos

Direct debit

How do I change direct debit day?

Elliott07 by Level 1: Joiner
  • 153 Views
  • 2 replies
  • 0 kudos