Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Why can't I speak to a Human being instead of a bot? No-one answers the phone, it constantly rings out or be put on hold for hours with an ear bursting background music but still nobody picks up the phone. I only want a replacement sim for goodness s...
My phone was stolen i need to replace my sim but i dont have a phone to call with.
This comes up when I try to log into my account on the app and when I log into my account online it logs me in but doesn’t show what devices I have
************ I am being charged twice for one phone. why is this. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
i need to make payment for my bills i paid devices but it wont allow me yo pay the lines
My son phone was on virgin but I've never been able to check is bill since moving to 02 can you help
How can I talk to customer care when i am barred
Hi, my partner and I are going to a few countries in Africa soon. We do not need the Travel bolt on as we will not be using our phones much. We both have UK registered phones, if I need to call or text her when in say Zambia should I use the UK code ...
I joined O2 couple of days ago and requested number port-in when joining online.The system then assigned (I had no choice of date) today - 2/3, Saturday, as my port-in date.As far as I know number porting doesn't happen on a Saturday.Is it a system e...
The email you have is incorrect, my email is karen.taylor63**Personal info** NOT karen.taylor6333**Personal info** so therefore I cannot verify the email address. I was on the phone for over an hour and nobody answered so I went to the o2 shop in Wat...
