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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21858 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 206942 Views
  • 2 replies
  • 2 kudos

Resolved! need replacement sim card

Hi, my phone was stolen in Mexico a couple of months ago so I got a replacement sim sent home. My mum sent it to me via post but it has never arrived. I need a sim sent to my home and then my friends will bring it out to me. I cannot ring o2 with pho...

worfj by • Level 1: Joiner
  • 255 Views
  • 3 replies
  • 0 kudos

Resolved! My bill

Hi good morning I’ve pay my on the 1 of march ive pay 154 pounds plus another 50 pounds on the secon of march this did came out of my account so why is 02 bar devices this is a disgrace been trying to phone 02 for the last two days spending over four...

O2 customer service.

What is wrong with 02 customer service. I've been waiting for 1 hour and 40 mins to get through

Sm24 by • Level 1: Joiner
  • 179 Views
  • 2 replies
  • 0 kudos

Delivery

When is my delivery due

Dan46 by • Level 1: Joiner
  • 152 Views
  • 2 replies
  • 0 kudos

Barr

Hi. Been on hold for 5 hours to 02 Num 202to see if my phone has a barr on it. there is data available in everything else is working can a get help asap

Help

I had a plan thinking of £15 30GB. but I switched the plan to £20 50GB. However, I still cannot use the new plan. Can you help me please? I need the internet to work, it's urgent

Resolved! Account

My accounts need restricted. Af been on hold for over 2 hours and get answered on 02 number 202. a need a call back or my barr lifted asap. this is disgraceful

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