Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 21859 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 207074 Views
  • 2 replies
  • 2 kudos

trasnfer number

Hey im still waiting on my number to tranfer 

Jm191 by Level 1: Joiner
  • 66 Views
  • 3 replies
  • 0 kudos

Resolved! Lost sim card

Hello my phone and sim card was lost 2days ago I’m trying replacement a new sim card for my new phone could you please send to my address? my number is (REMOVED)I will be very gratefull. kind Regards, Marietta

Marietta by Level 1: Joiner
  • 48 Views
  • 1 replies
  • 0 kudos

Data usage

Keep getting messages saying used all my data but according to my account I still have 1.5GB left. Is this a scam to get me to buy extra data?

Dicksgaff by Level 1: Joiner
  • 46 Views
  • 1 replies
  • 0 kudos

Overpriced bill

Why us my £10 a month bill suddenly gone up to £30 per month

Stan3 by Level 1: Joiner
  • 42 Views
  • 1 replies
  • 0 kudos

My bill

I paid my bill on 8 of April why is it showing as overdue

Simon73 by Level 1: Joiner
  • 82 Views
  • 2 replies
  • 0 kudos

Sending text via data plan

Hello everyone, I recently acquired a new iPad mini along with a data plan through o2. The plan offers 10GB of data (which doubles to 20GB due to VOLT) and includes 100 texts, but no minutes. However, despite these inclusions, I've encountered an iss...

jengarweb by Level 1: Joiner
  • 146 Views
  • 6 replies
  • 0 kudos

Sim unknown

I've just upgraded the two phones on my account. My sim is showing but my husband's is not

CPIP by Level 1: Joiner
  • 58 Views
  • 1 replies
  • 0 kudos