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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 20979 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 194178 Views
  • 2 replies
  • 2 kudos

Resolved! Desperately trying to leave o2

Website says only way is to call 202. But when I do that they put me on hold and then the call drops. This is surely not legal - anyone any suggestions?

Resolved! New order

Hi, I placed and order yesterday and the payment has been taken . Could you confirm when my new phone will delivered . I received an email advising it is being processed

Grmmag84 by • Level 1: Joiner
  • 228 Views
  • 2 replies
  • 0 kudos

Roaming in the US

I can't currently roam from the US. I am there now. Is there anything preventing this. Roaming is enabled on my phone.

Dipesh by • Level 1: Joiner
  • 268 Views
  • 3 replies
  • 0 kudos

Resolved! Not registered on network

Trying to make calls- keep getting the following message: not registered on network

GilliB by • Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Resolved! 666666 Premium Text charges

Had c£30 of charges on my fathers account for a few months now. He doesn’t recognise them and I suspect it’s a a scam. Anybody else suffered the same charges or aware of the origin? thanks

AH4 by • Level 1: Joiner
  • 273 Views
  • 2 replies
  • 0 kudos

Resolved! Sim

My contract sim was stolen which im payin for is there anyway you can send me a new one or cancel the sim??

Micheal19 by • Level 1: Joiner
  • 191 Views
  • 1 replies
  • 0 kudos

Terrible service

I was leaving my old network, and went to an O2 store to get a pay monthly sim, I had my own phone a S20 ultra 5g so I just wanted a basic one month contract. I was signed up, new number etc and it appeared to be ok Then I noticed that the data was r...

blink by • Level 1: Joiner
  • 599 Views
  • 6 replies
  • 0 kudos

Upgrade current sim only with a new sim from Virgin volt bundle?

I currently have a pay monthly sim under contract until November. Virgin Media have offered me an unlimited sim with a bundle. Can I upgrade my current number to this sim?I tried asking o2 and they advised I would need to pay early termination charge...

Gadget34 by • Level 1: Joiner
  • 506 Views
  • 3 replies
  • 0 kudos

Resolved! I want to switch

Hello My contract expires on 4th of April and I want to switch to sim only plan. How can I do that?

Mariaa by • Level 1: Joiner
  • 266 Views
  • 2 replies
  • 0 kudos
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