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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 20847 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 192729 Views
  • 2 replies
  • 2 kudos

Resolved! 5 hours on hold

I have been on hold with O2 customer service for 5 hours (202) is this normal and has anyone any other ideas on how to speak to a real boy?

dleigh78 by • Level 1: Joiner
  • 281 Views
  • 3 replies
  • 0 kudos

Resolved! Bill

Hi i need extra time to pay my bill without it disturbing my phone as im deaf and it’s my life line

My mum's accounts.

Hello. My mum has several accounts on her line. She has been on the phone for the last few days for 5 or 6 hours at a time (not kidding) she paid over £100 for her different bills but it's saying 'not paid', the money has been claimed from her bank a...

Changing my payment date

I want to change my phone bills to a different date, how do I do that ?

BestT by • Level 1: Joiner
  • 157 Views
  • 1 replies
  • 0 kudos

hard to get through

trying to get through to a human seems to be impossible, i want to talk about a bar on my account, live chat wont help me and 2 hours on the phone yesterday, now im trying again so great being an 02 customer. Why is it so difficult?

jsd1988 by • Level 1: Joiner
  • 189 Views
  • 3 replies
  • 0 kudos

Resolved! Error code 08 Apple Watch Series 8 - no one at o2 can help!

Day 5:We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you don’t receive a text within 24 hours, call 202 for free from your O2 mobile, quoting reference code 08. 3 o2 shops, phone calls into 202 no one ha...

Hez by • Level 1: Joiner
  • 3532 Views
  • 31 replies
  • 0 kudos

Phone on rent from o2

Hello last night I made a contract with you and pay 30 pounds to plan and to phone iPhone 15 pro max you said was approved and you took my money and I don’t even have an order or delivery notice….

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