Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Contract

How long is left on my contract?

can't connect to Republic of Ireland

I live on the island of ireland and travel cross-boarder frequently. I used to have no trouble calling ROI from my mobile but for now some reason it wont even give me a dial up tone. How can this be fixed? There's no reason why it shouldn't be connec...

Resolved! stolen phone

phone stolen

Resolved! Credit check problems

Hi,I applied for a new tablet on a pay monthly contract a week ago, but the credit check still hasn't happened and I haven't received any emails since, even in my spam folder.Every time I talk to o2, they tell me that it'll take another 24 hours, but...

Resolved! How do you actually get to talk to anyone from O2? This company is a nightmare.

How do you actually get to talk to anyone from O2? This company is a nightmare.

Resolved! lost phone

hello, yesterday I lost my phone or it was stolen, please, I need help, I have insurance and a monthly subscription

Upgrade credit check

Hello, I'm trying to upgrade my SIM Only plan (to another SIM Only plan). Every post on this forum says this does not involve a credit check, and I called O2 and they advised on the phone that an upgrade of an existing line does not do a hard search ...

Cancel

Hello I'm in abroad I want to cancel my contract temporary please

Resolved! pac code

hi ive sent you my pac code from my other supplier and ive not had my number changed

Resolved! Galaxy buds 2 Pro claim

Hi. I purchased a galaxy s23 ultra on the 5th May with the understanding that I would receive a code to claim a free pair of galaxy buds 2 Pro after 30 days. I know I'm only just over the 30 days as it stands but after reading all of the other posts ...

O2

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