Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Hotspot

Hi I want to disable the hotspot setting. I know we can switch it on or off. but I want to disable it permanently so that no one can turn it back on.Any help is appreciated. Thanks

Notifications

Hello, I keep getting new notifications relating to messages I gave already read.

Resolved! Outstanding balance

Hi. My credit check says I have an outstanding credit of £68. Is this information correct?

Resolved! Contract end

I am checking when my contract ends

Resolved! 4g calls disabled

My account is up to date but my 4g calls have been disabled?

Resolved! Wifi calling

My wifi calling stopped working yesterday, why is this, i have a full wifi signal.

Balance on my contract

Need balance on my contract phone number is xxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Contract

Where I can see the end date of my contract?

Pixel Fold

Hello, will the new Pixel Fold be available on O2? EE have confirms this will. But heared nothing from O2.

Resolved! billing after contract cancelled

I cancelled my o2 sim only mobile contract on 5th April and received an acknowledgement together with a PAC code.However,i have been sent an email today regarding an alleged unpaid bill for the period 1st May-1st June,telling me that if the bill is n...

O2

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