Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I tried to buy a new sim card as a new 02 customer and when i reach the basket it only allows me to pay with a debit card when i have a credit card
We have managed to lose the sim that was sent for my sons phone for a new pay monthly account. He’s currently been on pay as you go. Can we get a replacement sent out? Also, can we keep the existing number?
I can't receive calls with my sim. I've tried resetting the phone, settings, switching phones, and nothing works. It says I have signal, and I can make calls (sometimes). I would like to leave O2 with no extra charges as I'm not receiving the service...
I have received my upgrade phone today and I’ve ordered the wrong size, it should have been the iPhone 14 yellow not the iPhone 14 plus. How do I exchange please?
Hi,I'm trying to disable SMS billing alerts and the team on 202 support tell me they can't do this anymore.Any advice on how to avoid being charged for unwanted O2 texts when roaming outside of the UK? Thanks
Hi I will migrate from Virgin to O2 and want to pay less. How to do it?
I’m currently about 45 days since purchasing my S23 Ultra, was told code to redeem free buds would be sent via text message after 30 days!?. im still waiting. Just interested to hear if anyone has received their code yet, and after how many days!?.Me...
Hi, I just wanted to know that if I make a payment on my airtime bill, will that month's payment still go out at the stated date?
Hi I am seeing things online about some change that happened this year that affects using your phone abroad. In August I go to the USA for 3 weeks, I have a cheap monthly contract and understand it would be a bolt on for 6.99 a day . I have heard abo...
So I’ve placed an order for iPhone I saw the click and collect today at multiple stores, so I placed it hoping for same day. As soon as order placed I saw it said 2 days after “today” also the store no longer had option for it, but next morning did. ...
