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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 20865 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 192959 Views
  • 2 replies
  • 2 kudos

Resolved! Using my allowance in the USA

Last year prior to going to Florida I purchased a "3" sim for £10 which gave me 8GB of data and unlimited minutes and texts to call UK registered numbers for a period of 30 days. What cost would I incur if I used my O2 sim?

Rob54 by • Level 1: Joiner
  • 643 Views
  • 12 replies
  • 0 kudos

Unlock my 2 iPhones

I have 2 iPhones both brought through o2 and i am trying to get them unlocked, why is it taking so long to do this. The app says it has a pending unlock request but this has been for ages now.

Resolved! Change my bank account

HI i would like to change the bank account attached to my account. I would also like to change the account name to Laura Collier, not Richard Collier as my dad used to be in charge of my account

Esim issue

Hi.I decided to pay off the remainder of my O2 phone and move to a sim only deal. Once I had gone through the deal on O2 website I arrived at a screen about sims cards which stated:"You currently use a esim. You can use a esim with your new device, o...

cruxxly by • Level 1: Joiner
  • 210 Views
  • 2 replies
  • 0 kudos

Stuck in Credit Referal

Hi, I don’t know what to do. I’ve had an order which went to credit referral. The team approved it and the email says to login to my account. I have and it’s empty and no one’s is able to resolve this. This is now the 6th time I’ve contact customer s...

JamesC97 by • Level 1: Joiner
  • 210 Views
  • 2 replies
  • 0 kudos

Log in

I'm trying to log into the my O2 app but it doesn't recognise my user name and password anymore.

Ron316 by • Level 1: Joiner
  • 140 Views
  • 2 replies
  • 0 kudos

Auto-Save making contact over double the price

Hey, Just reaching out for some support. I pay £8 a month for a minimal contract as I have brought my phone outright and also don't need tonnes of data. I've just received a message from O2 saying my tariff is changing from £20 to £20 with the Auto-S...

Tiggimus by • Level 1: Joiner
  • 408 Views
  • 8 replies
  • 0 kudos

Resolved! ending my plan

Hi there , I'd like to finish my plan once it's ended. what should I do ?

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