Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Travelling abroad

Have a bought the right bolt on to use in Morocco

Nightmare communications

On Saturday 12th August I eventually, after weeks of trying to get through, spoke to a customer rep from O2 who advised me that I would be able to move to a plus plan in order to use switch up if I walked into an O2 shop to do so. However, when I wen...

Resolved! amazon for free with this tariff

I was told I could get amazon prime for free when signing up to this new tariff but nothing has happened

Resolved! Monthly Contract Direct Debit

Hi, I am looking to upgrade but my long term partner wants to pay the monthly payments from his account. Is this possible to use his bank account with the phone contract being in my name?

Resolved! Roaming in europe

My mobile contract has recently been transferred from Virgin Media, where I had free roaming in Europe, to O2. I was told that the contract would remain the same, but I just wanted to double check that the free European roaming had been transferred o...

Resolved! Isle of Man

I will be travelling to the Isle of Man soon. Will my existing plan remain the same (ie. free calls and texts) or will I incur extra charges for calls and texts?