Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by Level 1: Joiner
  • 18740 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 188300 Views
  • 2 replies
  • 2 kudos

Resolved! My phone is blocked

hi my phene is blocked again, by mistake, please could you advice my number xxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

jolanta by Level 1: Joiner
  • 446 Views
  • 4 replies
  • 0 kudos

Unexpected Order

It same issue as many posts today there was an unexpected order number that adds Overage Allowance Charges for Call, SMS, MMS, International Text, Voicemail. Have not requested this change Cant contact by online chat of telephone...

Quicck by Level 1: Joiner
  • 825 Views
  • 2 replies
  • 0 kudos

Resolved! Message

I have a message which i need to reply to The number is 60095 Will it cost anything to reply to this message

Liz121 by Level 2: Apprentice
  • 553 Views
  • 2 replies
  • 0 kudos

Bill Query

I have been charged 3 times for sending text messages to somewhere called Vanuatu or somewhere like that. I know nothing about these messages and have certainly not sent them as I am quite vigilant when it comes to this. Can I get any further details...

JohnMayne by Level 1: Joiner
  • 173 Views
  • 1 replies
  • 0 kudos

Resolved! Data not working

Just got a new phone and transfers the sim over and when I go to use my data it just doesn’t work, and yes I do have data to use. Would appreciate some help

Alexander by Level 1: Joiner
  • 36693 Views
  • 19 replies
  • 0 kudos