Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi there. I currently have two lines on my O2 account. When I initially added a second line a month or so ago I was told I needed to pay a deposit of £175, and this would be returned to me after 3 months of billing either as a credit on my account or...
I ordered my new phone on Wednesday and it says order received and I req delivery today but have heard nothing, is this normal?
Hi, I bought an Apple Watch through O2. It has stopped working. Do I contact Apple direct or O2?
Order not delivered
I have charges on my account that appear to be connected to texts I have received not sent. They were from a company called StripeyOffers.com. As gthe texts were sent to me, how can I be charged?
how do i add my blue light discount ?
2 days ago my upgrade date was 29 days. Today it’s 3 months 28 days out of nowhere! First thing I did was check my credit file.. it’s 24 points higher than 2 months ago when I got the sim. Tried contact centre and they say (despite the attached proo...
Does anyone know how i can stop the O2 customer service calls. I've asked them to stop calling and trying to upsell me something under the pretense that they are trying to save me money. I'm getting calls every day sometimes twice a day. I must be on...
So, I've lost my phone. Its basically in pieces on the side of the road somewhere. No chance of finding it, or of anyone else using it. I'm on pay monthly, with my device paid off ages ago and just have a very low, old airtime plan. What I'd like to ...
Dear o2 haven’t registered the SIM card and have no intention of using it. Therefore, I am not legally obliged to pay for a service I have not used.I have previously attempted to contact yourselves on numerous occasions but to no avail. For example, ...
