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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21868 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 208089 Views
  • 2 replies
  • 2 kudos

Plus Plan Switch Up Query

Hi all, Does anyone have any clarity on what the following means; "If you got O2 Switch Up as part of a Plus Plan tariff before 3 August 2023 and have stayed on a Plus Plan since then, you can continue to swap your phone whenever you like." Is it tha...

jimigills by • Level 1: Joiner
  • 2123 Views
  • 23 replies
  • 0 kudos

Pay bikl

I need to pay my bill, but my app won’t work and my phone been cut off so I can’t call the payment line, and I also can’t log in to my o2 account or even the website because they ask for a authentication code which they text, which I can’t receive as...

Abroad

I need help with my package while abroad 

Jack1231 by • Level 1: Joiner
  • 158 Views
  • 1 replies
  • 0 kudos

Upgrade

I want to confirm my order for A54.. 

Linda212 by • Level 1: Joiner
  • 206 Views
  • 1 replies
  • 0 kudos

Mobile data roaming

I went into my local O2 branch and upgraded my tarrif as I was going on 5 week trip to Costa Rica. I was told that Costa Rica was on the 02 roaming list and that I should take out the maximum data allowance of 28g. Once I landed in Costa Rica, I prom...

Si123 by • Level 1: Joiner
  • 562 Views
  • 2 replies
  • 0 kudos

Resolved! Paying my phone bill

hi o2, I have an unpaid bill which I would like to pay. But I don’t have money at the moment, and I lost my job recently. I will be able to pay this bill in full next Saturday (23/09/23), when I receive money from Universal Credit. Plus I am aiming f...

dwight81 by • Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Resolved! Data share

Hi can anyone tell me I have 3 account for my partner, my son and myself and I have nearly run out of data, can I share some of my son or partners data.

Lazyadi by • Level 1: Joiner
  • 662 Views
  • 3 replies
  • 0 kudos

Resolved! Changing a Pay Monthly SIM and keeping same number

I recently took out a new pay monthly sim but staying with 02. They sent me a new SIM card to install but I do not know how to change it and keep my original number.

AH92 by • Level 1: Joiner
  • 257 Views
  • 1 replies
  • 0 kudos

Can't pay bill

I can't ******ing pay for my bill online, Why the hell is it not working normally

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