Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hello. I am in Corfu and have free data roaming. I want to go to Albania for 5 days and buy travel bolt on for £6 per day but it says I will loose my other bolt on so im worried when I get back to Corfu I will still be charged £6 per day when it was ...
Good morning all. I recently joined 02 and ordered the iPhone 15 pro. I received confirmation via email and a date to collect the phone (yesterday) I attended my local store to collect but they hadn't received the handset and just told me to wait. I ...
Hi, My O₂ shows I have unlimited data on my account when in fact I have no data allowance on my plan. Can this be fixed?
I paid my bill online Friday 22/9/23 and you've taken my bill out again today 26/9/23
Hi wanted to check that a bolt on for mobile no [edited] has been stopped I sent text and not sure if stopped please check out as I haven’t used but because people ringing me I’m not answering but see being charged please ensure bolt on stopped Regar...
Hi could you tell me how long I have on my sim only contract please?
Hi I’ve taken a phone out on contract I selected 1GB because I already have a sim only contract for unlimited data and I pay £33 a month for that and I wonder is there a way for me to keep the phone and use my sims data for the phone or will I have t...
I have had an email from o2 confirming that you have added my out of bundle charges reduction as I requested. I have not sent you any messages requesting anything. Are you able to look into this please?
Hi the email address on the account is wrong. I cant log in to change it or verify the email address .
Dear O2 Team, I lost my O2 SIM. (Account number- Account Number xxxxxxxxxxxx Hence, I cancelled the direct debit. I wish to have a new E-sim with same number. Thank you. Rehan [Mod edit: Please do not share personal details as your posts are visible ...
