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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21797 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 205200 Views
  • 2 replies
  • 2 kudos

Roaming

When I was in Mallorca last month, I went to put Data Roaming on when I landed and my phone gave me a warning "The carrier will charge you a fee after you turn on international data roaming. Turn on anyway?" To prevent unnecessary and expensive charg...

Noninternet

I don't have internet and I can't sent messages. I can call. I check a SIM card in other phone and is same problem

Daria82 by • Level 1: Joiner
  • 153 Views
  • 1 replies
  • 0 kudos

Changing ownership

Hi I am wanting to change ownership of the account holder. The account is in my name but paid from the owners bank. I was wondering how I go about changing it to her. We discussed this in store and where told when it’s been paid by a different owner ...

Hayleyc92 by • Level 1: Joiner
  • 226 Views
  • 1 replies
  • 0 kudos

Connecting to a usa network

Using google pixel 3a, it is not connecting to usa network, Seattle WA Any advice for getting connected??

Rmcg1 by • Level 1: Joiner
  • 196 Views
  • 1 replies
  • 0 kudos

Issues with Number Porting

Hi. Having joined O2 recently, I have provided my PAC code 4 times over the past 9 days, the last request was rejected, no reason given and I am not sure whom rejected the request. All details are correct and Vodafone are aware of the transfer. I hav...

SimNew by • Level 1: Joiner
  • 410 Views
  • 2 replies
  • 0 kudos

5G

I have a Samsung Galaxy S20 5G but I'm not receiving a 5G signal 

JANE123 by • Level 1: Joiner
  • 204 Views
  • 2 replies
  • 0 kudos

02 keep threatening me to pay when I cancelled within the 14 days

I signed up to the 12 month sim only pay monthly contract and cancelled within the 14 days, I then kept kept getting constant letters and emails saying I owe 02 money. I called 02 again and the manager on the customer service line said I don’t owe th...

Mow by • Level 1: Joiner
  • 360 Views
  • 2 replies
  • 0 kudos

Logging into 02 account

hi I am having trouble logging into and staying logged into my 02 account. It let's me on then says oops something went wrong and if your new to 02 to allow time...this has been an issue for months. Can you help?

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