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Upgraded Buisness Handset, o2 Refreshed, Network Reported Failed / Blocked ?

Anonymous
Not applicable

Upgraded Buisness Handset, o2 Refreshed, Network Reported Failed / Blocked ?

Why Would a handset owned by me, which was upgraded to a new phone with the same number, be blocked!?!? , when i try and sell it via o2refresh ?

Cheers....

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MI5
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@Anonymous

You'll have ask customer service, as all customers here we'd have no idea - have you paid your bill?
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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True, was wondering if anyone had the same experience..

Is Network Reported Failed , Classed as Blocked ?
Message 3 of 4
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MI5
Level 94: Supreme
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Sounds like it but it's not a commonly used phrase.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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