cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to print off my bill

Anonymous
Not applicable

Hi,

Getting an error message "DASH_ERR04: The account number in the target address is invalid" when trying to print off a bill. Not working in Chrome or Edge, have deleted cookies and all that stuff. I have 2 phones included in the account and it works for one and not the other. Help!

Message 1 of 11
1,755 Views
10 REPLIES 10

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Thanks @adamtemp64

 

@Anonymous Thanks for taking the time to post about this. We have a main thread going on the bill download situation and would like to keep the conversation in one place. As such I'll lock this thread and ask that you discuss in this thread. I'll be updating that thread as soon as I have more info. wink

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 11 of 11
916 Views