16-04-2017 02:10 - edited 16-04-2017 02:12
16-04-2017 02:10 - edited 16-04-2017 02:12
I've had my phone and contract since October 2016. I want to upgrade my pay monthly tariff to one with a higher data allowance, but every time I try, it fails. I haven't changed my tariff since my contract started. Any ideas if there is anything else that might prevent it? Thanks
Solved! Go to Solution.
on 16-04-2017 05:11
You need to pay off the phone part of the Refresh tariff and then choose a suitable tariff for your needs.
on 16-04-2017 05:11
You need to pay off the phone part of the Refresh tariff and then choose a suitable tariff for your needs.
on 16-04-2017 06:06
on 16-04-2017 07:55
on 16-04-2017 07:55
You can change to a higher tariff from the opening tariff at any time. What you can't do is lower a tariff without settling the handset so what exactly are you wanting to do?
on 16-04-2017 10:26
on 16-04-2017 10:26
on 24-04-2017 14:33