on 28-05-2013 12:54
I've just got a new phone after upgrading my o2 contract from the Galaxy SII to HTC One. I need to keep my number but the SII has a normal sim and the HTC has a micro sim so I cannot just keep my old one.
Do I need to give o2 the PAC code to transfer it over or will it be done automatically? At the moment the micro sim has no signal.
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28-05-2013 12:59 - edited 28-05-2013 13:00
Hi and welcome to the Commuity Forum,
You just need to perform an online sim swap.
Obtain a blank sim from 02 and follow the instructions.
on 28-05-2013 12:59
if already on o2 you need to use the swapmysim service by web form or sms. http://swapmysim.o2.co.uk/
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