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Level 1: Joiner
Posts: 1
Registered: ‎17-07-2017
Accepted Solution

Re: Monthly Payments

Hi,

 

I bought my phone on the 2nd July, and my payment is supposed to be due on the 2nd of August but they have taken £30 out today  (the 17th July) it says my next payment is due to come out  on the 2nd of August too, im confused.

Posts: 68,152
Topics: 439
Solutions: 7,277
Registered: ‎04-04-2012

Re: Monthly Payments

You pay the first month in advance and your regular bill date will be the 2nd of every month.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Posts: 53,742
Registered: ‎04-01-2009

Re: Monthly Payments

Your bill will be produced on the 2nd of every month but payment will always be 14 days after its been produced so that will be the 16th of each month.