Please tell me o2 how you can help?

[Anonymous]

I am an o2 UK customer for numerous years. I have an Ireland bolt on.  I am perplexed as to why, Vodafone UK can accommodate a top up package were your free minutes an texts allow you to call or text southern Irish numbers within their Uk package but o2 doesn't.  I wish o2 would appreciate the money an cost of their Northern Ireland customers and do a little more regarding our need to talk and text to people in the same country, like Vodafone Uk has. Please can you tell me if there will ever be a 'nice accommodating package' like Vodafone.  I am holding out for this as I have, like I have said before a customer for numerous years....Or does Vodafone have me.........

[jonsie]

You would think O2 would have had something like this in place but they seem quite happy to pocket the revenue from 'roaming' charges. I guess there needs to be an agreement in place between O2, NI and Eire but to be honest I don't see it happening anytime soon. Good on Vodafone though for understanding customer needs.

[Anonymous]

It may be worth providing the feedback to 02 if you haven't done so already.

Let us know what they say please.

Here's an e mail form.

https://www.o2.co.uk/apps/help/help