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Phoning from Vietnam

Anonymous
Not applicable

I am in Vietnam.  Before I travelled, my local O2 shop advised that making contact to UK whilst away shouldn't be a problem.  I just can't get any contact or lines to the UK (no recognised signal) - any ideas?

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MI5
Level 94: Supreme
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If you are PAYG there is no chance as there are no roaming agreements in place.
If on contract try doing a manual network selection and reboot the phone a few times until you get a connection.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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adamtemp64
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are you payg or pay monthly ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
Level 94: Supreme
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Registered:
If you are PAYG there is no chance as there are no roaming agreements in place.
If on contract try doing a manual network selection and reboot the phone a few times until you get a connection.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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http://international.o2.co.uk/internationaltariffs/travelling_abroad
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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adamtemp64
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vietnam payg.PNG

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
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I've just returned from there. As said, P&G no agreements exist presently. As for contract, not good coverage, O2 Travel poor, TU you are struggling with unless using WiFi at your hotel due to limited retail free suppliers. 

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MercedesS
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Hello @Anonymous 

Did any advice help you out? Thanks for letting us know Feedback

 

Thanks @adamtemp64@MI5 and @jonsie for helping! 

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