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Phone connection

Anonymous
Not applicable
Been in Mallorca for 24 hrs no service since arrival. Cannot get response from online support. Any ideas . Keith
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Anonymous
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Yes thanks. After 5 days and 12 hours of asking. Phone was barred after big bill abroad in January. Took a complaint and intervention from a Capita manager to unbar it successfully.

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MI5
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Do a manual network search and try different networks.
Also reboot your phone a few times as sometimes it can take a while to register on a network.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
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Also make sure you turn of 4G and set your phone to 3G/2G as movistar defaults to try n connect on 4G
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Marjo
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Hey @Anonymous did you manage to get signal in the end?

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Anonymous
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Yes thanks. After 5 days and 12 hours of asking. Phone was barred after big bill abroad in January. Took a complaint and intervention from a Capita manager to unbar it successfully.

Message 5 of 7
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MI5
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Would never have guessed that.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 7
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jonsie
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