O2 Travel Charges even for days when I did not use... - Page 5

Anonymous · ‎10-02-2017

I am being charged 4.99 every day for O2 Travel, even when I do not send messages or make calls from my phone. My data is also disabled. What is going on?

MI5 · ‎10-02-2017

Be great if you ever went abroad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎10-02-2017

The Caribbean last year....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎10-02-2017

Yeah, it was a joke !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MI5 · ‎10-02-2017

and it ain't free in the Caribbean either

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

adamtemp64 · ‎10-02-2017

and it was 2015 i went but we digress

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Wa10 · ‎10-02-2017

Digressing even more for a moment. Where abouts in the Caribbean did you go @adamtemp64? And what did you think of it?

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.

Wa10 · ‎10-02-2017

Come on @chrisymon stop keeping us all in suspenders!

And believe me, that REALLY wouldn't be a pretty sight 😛

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.

adamtemp64 · ‎10-02-2017

@Wa10 without sounding rude a search here will reveal it as it is off topic

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

gindygoo · ‎11-02-2017

Aww damn, I was holding out so much hope for an answer on this...

#ihatesecrets

adamtemp64 · ‎11-02-2017

For international roaming there are from my understanding of the system 3 options For consumer Pay monthly Customers

1 No o2 travel with default Caps on data (eu rules) eu £43 for 935 mb or £40 for 50mb non eu

2 No o2 Travel with enhanced Data cap (can switch between 1 and 2 monthly ) EU £120 for 2.6GB or £120 for 200mb non eu

3 O2 Travel based on country visited either free (promotion) £1.99, £3.99 or £4.99 Opted in as default (on refresh Tariffs) can be turned off

If this is incorrect please feel free to advise me

For business customers it is o2 travel in the EU and World Pass outside the eu

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

O2

O2 Travel Charges even for days when I did not use the service

Bill

Phone insurance

payment

£8.99 on my bill

Data roaming