O2 Travel Charges even for days when I did not use the service

[Anonymous]

I am being charged 4.99 every day for O2 Travel, even when I do not send messages or make calls from my phone. My data is also disabled. What is going on?

[Cleoriff]

@chrisymonWe are aware not everyone knows the terms and conditions. We have them and post them frequently for many users....Without being unreasonable we are just waiting for clarification about the earlier statement you made ie

Check what  o2 travel you opted for as i beleave that some you take out are a rollover until you stop it by contacting o2.  Have seen many contracts with this built in or added into the tarriff for people that travel a lot.

[MI5]

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@chrisymon wrote:

And please dont assume everyone is aware off terms and conditions. Let people speak for themselves. You may know them but someone might not thats why i took the time to post them to see if its was any help for now or in the future.. 

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That's as may be but it doesn't address the issue that is being asked here either.

[gindygoo]

As I'm traveling shortly I'd also like to know about these varying options please @chrisymon

What do I have to do to get the different options, do i call up or can I opt in online? Also what's the differing charges?

Thanks in advance for the info.

[MI5]

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@gindygoo wrote:
As I'm traveling shortly I'd also like to know about these varying options please @chrisymon

What do I have to do to get the different options, do i call up or can I opt in online? Also what's the differing charges?

Thanks in advance for the info.

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Don't hold your breath

[Cleoriff]

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@gindygoo wrote:
As I'm traveling shortly I'd also like to know about these varying options please @chrisymon

What do I have to do to get the different options, do i call up or can I opt in online? Also what's the differing charges?

Thanks in advance for the info.

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I wish I'd known before I flew to Spain on Monday @gindygoo. Who knows...I may have  got a better option/deal? 

[MI5]

I'll be OK for Easter..... just as soon as we get the info!

[gindygoo]

Well I've searched just now @Cleoriff and I can see nothing at all about what's been mentioned... Apart from the different charges for inside/outside Europe that is.

Paging @chrisymon please come back and explain this different travel package thingy, it's quite important info. Especially as there's a multitude of regulars here that travel a lot!

@MI5 I'm eagerly awaiting the revelations that'll save us all a fortune

[jonsie]

I await further information with anticipation....

[Cleoriff]

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@gindygoo wrote:
Well I've searched just now @Cleoriff and I can see nothing at all about what's been mentioned... Apart from the different charges for inside/outside Europe that is.

Paging @chrisymon please come back and explain this different travel package thingy, it's quite important info. Especially as there's a multitude of regulars here that travel a lot!

@MI5 I'm eagerly awaiting the revelations that'll save us all a fortune

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Yes...we have all searched high and low....nothing to be found. Maybe it's a secret tariff....

[gindygoo]

Oooer, a secret tariff???

That's it! @chrisymon come on, don't leave us in the dark. If it's a secret, you could whisper! 😂