O2 Travel Changes 7/4

[Anonymous]

Hi All,

I have been usng the free O2 Travel bolt on since 2016 as I travel to European countries quite often. I use it primarily to browse for when wifi is unattainable. I browse and I get charged £1.99 for the day. In terms of of making phone calls and text messages. If I text a UK number whilst in a European country I get charged 4p. So the overall current setup is:

"While travelling in Europe just pay a 50p connection charge to make and receive calls between European countries then talk for free for up to 60 mins. You'll pay just £1.99 for the days you use data in Europe & there’s no upper limit, but traffic management steps apply. £40 monthly spending limit for data outside Europe."

An email has been sent out from O2 stating changes to how O2 travel works. It now states that:

"From 7 th April 2016, we’ll be adding calls and texts sent back to the UK and within O2 Travel destinations, to the data you already get with our O2 Travel Bolt On. This will give you data, up to 120 minutes and 120 standard texts, per daily charge within selected destinations in Europe. With O2 Travel you’ll only be charged for the days that you use it."

My udnerstanding is that from 7/4 if I am in a European country and I text a UK number, rather than being charged 4p like I used to be, I will be charged £1.99.  Is this correct? I appreciate they are saying you can send up to 120 messages and still get charged £1.99 but I never send 120 messages. I usually send just a couple. By this logic, the £1.99  charged that was activated only when you used data, will now also be activated by sending a text message. If I send one text per day for 3 days I will end up paying £5.99? 

Can someone please verify tell me if I have misunderstood the change?

Thank you.

PS: I am not asking to be told about the different options to circumvent sending a text.. I just want to know that I have understood the changes correctly.

[viridis]

Correct.

[MI5]

@GrahamW as you have wifi available, use Tugo and it won't cost you a penny.

[Anonymous]

es you got it it is outrageous

[Anonymous]

yes that is correct it is outrageous

[jonsie]

This will affect many many people but we do need to wait for the clarification. I'm not sure customer service are fully clued up as yet to be honest.

[MI5]

It will work out cheaper for those who make full use of the daily charge - as with everything, there will be winners and losers.

[Cleoriff]

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@MI5 wrote:
It will work out cheaper for those who make full use of the daily charge - as with everything, there will be winners and losers.

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Problem is, not everyone will want to make full use of it. They 'may' have a system whereby travel abroad now costs nothing (if they have WiFi) The only cost I incurred in January was for one text to my other half to tell him flight was on time. (Sent from Malaga Airport as free wifi had expired)

[MI5]

Proves my point perfectly.

[Cleoriff]

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@MI5 wrote:
Proves my point perfectly.

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Why? If I send him a similar text on April 8th when I return this time I will have to pay £1.99...

[MI5]

Yeah, winners and losers was my point.
You will lose but I will win.