on 22-11-2016 10:40
on 22-11-2016 10:40
Solved! Go to Solution.
on 22-11-2016 10:50
on 22-11-2016 10:50
@Anonymous
This is not CS.
Please contact O2 directly http://www.o2.co.uk/contactus
on 22-11-2016 10:44
on 22-11-2016 10:44
on 22-11-2016 10:50
on 22-11-2016 10:50
@Anonymous
This is not CS.
Please contact O2 directly http://www.o2.co.uk/contactus
on 22-11-2016 10:50
on 22-11-2016 10:50
on 22-11-2016 10:53
on 22-11-2016 10:53
on 22-11-2016 10:53
on 22-11-2016 10:53
Hi @Anonymous No of course you arent being abandoned in the community. Thing is if you are looking to be reimbursed for lack of signal then it is CS you need to contact as we have no access to your account..
Veritas Numquam Perit
22-11-2016 10:55 - edited 22-11-2016 10:56
22-11-2016 10:55 - edited 22-11-2016 10:56
You could also look at this self help guide to see if there is anything else you can check out yourself.....
You could also try TuGo http://www.o2.co.uk/apps/tu-go
Veritas Numquam Perit
on 22-11-2016 11:09
on 22-11-2016 11:09
on 22-11-2016 11:28
on 22-11-2016 11:28
on 22-11-2016 11:29
on 22-11-2016 11:29
Have you moved since taking out the contract? Is this a problem that's been apparent since you took out the contract or a recent development?
If you get nowhere with customer service then you need to escalate the issue by making a complaint.