This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

My O2 information

Anonymous
Not applicable

on ‎25-06-2017 14:34

on ‎25-06-2017 14:34

Hello,

 

I have been a member for a couple of days, but my O2 accouint is still not listing the fact I am using Classic PAYG, or listing my balance. How long does it take before my information appears in my area?

 

Thanks

Message 1 of 4
722 Views
0 Kudos
3 REPLIES 3

MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

on ‎25-06-2017 14:36

on ‎25-06-2017 14:36

Should be immediately.
Make sure you are using the correct login details and give customer services a call on 4445 if no good, or try live chat http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
719 Views
0 Kudos

Anonymous
Not applicable

on ‎25-06-2017 15:15

on ‎25-06-2017 15:15

It could be because it's the weekend but I highly doubt that. Are you using the app or desktop version
Message 3 of 4
705 Views
0 Kudos

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎05-07-2017 12:33

on ‎05-07-2017 12:33

Hi @Anonymous how are you doing today? slight_smile

Did the information appear in your account in the end?

Message 4 of 4
652 Views
0 Kudos
Top Kudoed Authors
View All
Top