on 28-05-2017 12:17
on 28-05-2017 12:17
Solved! Go to Solution.
28-05-2017 12:20 - edited 28-05-2017 12:21
28-05-2017 12:20 - edited 28-05-2017 12:21
Hi @Anonymous
If you look in your MyO2 http://www.o2.co.uk/myo2 it will give you a breakdown of your bill so you can see what extras you are been charged for but unfortunately, you cannot cap your bill with O2.
If you download the MtO2 app to your phone, you can track yoour usage though to help stay in control.
Edit to add link to app: http://www.o2.co.uk/apps/my-o2
28-05-2017 12:20 - edited 28-05-2017 12:21
28-05-2017 12:20 - edited 28-05-2017 12:21
Hi @Anonymous
If you look in your MyO2 http://www.o2.co.uk/myo2 it will give you a breakdown of your bill so you can see what extras you are been charged for but unfortunately, you cannot cap your bill with O2.
If you download the MtO2 app to your phone, you can track yoour usage though to help stay in control.
Edit to add link to app: http://www.o2.co.uk/apps/my-o2
on 28-05-2017 12:25
What tariff are you on as you are either going over your allowance or calling numbers not covered by your allowances or by sending mms.
There will be a complete breakdown in my O2.
You need to contact customer service if you don't agree with the charges.