MMS charge

[Anonymous]

Hi, m runnin on SG S4 which turns long mesages into MMS (after update). Has anything changed that O2 charge for MMS 0.29? I have unlimited mesages so as I remember 1 picture mesage is count as 5 normal mesages of monthly allowance. Just asking before I call customer service. 70p wont wreck my credit, just the point m charged for something which should be free makes me

[Anonymous]

Hi

MMS are not included in your allowance unfortunately

Can you turn MMs off in your phone? That will stop the charges

[Anonymous]

Hi, when it changed?

[Anonymous]

Look at alternatives such as e mail , BBM, whatsapp and viber for example.

[MI5]

It changed about 4 or 5 years ago (unless you had a legacy tariff until recently)?
In message app, open settings and tick "warn me about MMS conversion", then you will get a pop up message whilst typing your message if the phone converts it to an MMS.

[Anonymous]

I went throw the settings and switched off hope it works. Usualy using viber or wats up, but that crap turned to mms.

[Anonymous]

Yes unfortunately this was one of the things we lost with all the tariff changes you can add an mms bolt on for £5.11 a month for 50mms

[Anonymous]

The problem is that notifocation was on, just surprised that I was charged. 5 years ago? So goin complain anyway, no one inform me since about this change and I have still same number.

[Anonymous]

You can try I did get the bolt on added free of charge when I complained that was some time ago now

[Anonymous]

Damien1: All tarrifs? I never send mms as no 3G, it happen when I was shoppin there was 3G available, 3% of Northern Ireland, so I have try send it. Just will ask the person if she receive it. If not they can't charge, is it right?