Solved: Lost phone

Anonymous · ‎03-08-2017

I have lost my phone but still had credit on it. Can I order a new sim and transfer my existing number and credit to a new phone?

MI5 · ‎03-08-2017

Yes you can.
Lost or stolen advice here https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

adamtemp64 · ‎03-08-2017

You need to contact o2 asap to get the sim blocked etc and request a new sim for your number etc

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎03-08-2017

Yes you can.
Lost or stolen advice here https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎07-08-2017

Hi @Anonymous! Sorry to hear you lost your phone! 😞 😞 Please do check the above advice by our helpful members and let us know how you get on!

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