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I like to cancel my contract, as I am not longer in UK

Anonymous
Not applicable

Helloq 

As i am not longer in the UK, I like to close my account - to canceled my contract. How I can contact O2 from abroad? I will like to send an email

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MI5
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Hi @Anonymous it is free to call from abroad http://www.o2.co.uk/contactus

Guide to cancelling is here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
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All info here http://www.o2.co.uk/help/account-and-billing/leaving-o2

Veritas Numquam Perit

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MI5
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Hi @Anonymous it is free to call from abroad http://www.o2.co.uk/contactus

Guide to cancelling is here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@MI5I have checked and double checked the Index of guides and the cancel contract is no longer there?

If things are moved I wish we were told? https://community.o2.co.uk/t5/Other-Products-Services/Index-of-Community-Guides/m-p/638349#U638349

(Seems to have disappeared since the new PAC code guide was added!)

Veritas Numquam Perit

Girl in a jacket
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MI5
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@Cleoriff wrote:

@MI5I have checked and double checked the Index of guides and the cancel contract is no longer there?

If things are moved I wish we were told? https://community.o2.co.uk/t5/Other-Products-Services/Index-of-Community-Guides/m-p/638349#U638349

(Seems to have disappeared since the new PAC code guide was added!)


Yes, I know.

I asked @Martin-O2 to put it back yesterday and he said he would..........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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Yes apologies guys I'll restore it now wink

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MI5
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Cheers matey slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Thanks god! Getting fed up of thinking I am going senile ....Confused

Veritas Numquam Perit

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Martin-O2
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All done! 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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MercedesS
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Hello @Anonymous

Did you manage to close your account? We hope the guides @Cleoriff and @MI5 suggested help you out. Sorry we went offtopic Confused 

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