26-05-2017 08:40 - edited 26-05-2017 08:41
26-05-2017 08:40 - edited 26-05-2017 08:41
Helloq
As i am not longer in the UK, I like to close my account - to canceled my contract. How I can contact O2 from abroad? I will like to send an email
Solved! Go to Solution.
on 26-05-2017 08:48
Hi @Anonymous it is free to call from abroad http://www.o2.co.uk/contactus
Guide to cancelling is here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526
on 26-05-2017 08:47
All info here http://www.o2.co.uk/help/account-and-billing/leaving-o2
Veritas Numquam Perit
on 26-05-2017 08:48
Hi @Anonymous it is free to call from abroad http://www.o2.co.uk/contactus
Guide to cancelling is here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526
26-05-2017 08:53 - edited 26-05-2017 08:55
26-05-2017 08:53 - edited 26-05-2017 08:55
@MI5I have checked and double checked the Index of guides and the cancel contract is no longer there?
If things are moved I wish we were told? https://community.o2.co.uk/t5/Other-Products-Services/Index-of-Community-Guides/m-p/638349#U638349
(Seems to have disappeared since the new PAC code guide was added!)
Veritas Numquam Perit
on 26-05-2017 09:08
on 26-05-2017 09:08
@Cleoriff wrote:@MI5I have checked and double checked the Index of guides and the cancel contract is no longer there?
If things are moved I wish we were told? https://community.o2.co.uk/t5/Other-Products-Services/Index-of-Community-Guides/m-p/638349#U638349
(Seems to have disappeared since the new PAC code guide was added!)
Yes, I know.
I asked @Martin-O2 to put it back yesterday and he said he would..........
on 26-05-2017 09:12
on 26-05-2017 09:12
Yes apologies guys I'll restore it now
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 26-05-2017 09:12
on 26-05-2017 09:12
on 26-05-2017 09:15
on 26-05-2017 09:15
Thanks god! Getting fed up of thinking I am going senile ....
Veritas Numquam Perit
on 26-05-2017 09:50
on 26-05-2017 09:50
All done!
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 26-05-2017 15:24
on 26-05-2017 15:24
Hello @Anonymous
Did you manage to close your account? We hope the guides @Cleoriff and @MI5 suggested help you out. Sorry we went offtopic