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How do i change my address in a pay as you go account?

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Anonymous
Not applicable

on ‎20-04-2017 20:23

on ‎20-04-2017 20:23

Trying to order a new phone. My address comes up wrong but i cannot find how to change it. Help!

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MI5
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on ‎20-04-2017 21:05

on ‎20-04-2017 21:05

You'll have to call customer service then http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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on ‎20-04-2017 20:27

on ‎20-04-2017 20:27

You need to go to ' manage my details ' in your MyO2
http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
In response to MI5

on ‎20-04-2017 20:52

on ‎20-04-2017 20:52

I am just going round in circles doing that. Go to myO2, select account, it says go to my02 etc etc etc! Too frustrating!

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MI5
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on ‎20-04-2017 21:05

on ‎20-04-2017 21:05

You'll have to call customer service then http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Paul_Watts
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on ‎23-04-2017 20:17

on ‎23-04-2017 20:17

On payg addresses are not stored so you can't Change it
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AlexBrunel
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on ‎02-04-2018 17:35

on ‎02-04-2018 17:35

I called them and they said you cant change

 

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MI5
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on ‎02-04-2018 17:43

on ‎02-04-2018 17:43

I guess that's your answer then as it stands currently.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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