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Getting internet to work abroad

Anonymous
Not applicable

I am currently in Germany on holiday, and I can't access my internet. My phone is showing that it has a 3G signal, however it is not connecting and working.

I have service, and i am able to call and text.

 

I have an Iphone 6.

 

Thanks for your help!

Message 1 of 6
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MI5
Level 94: Supreme
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Registered:
Change your apn to "mobile.o2.co.uk"
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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jonsie
Level 94: Supreme
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Then you need to get the correct bolt on back in England and change the apn back to idata.
Message 3 of 6
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Anonymous
Not applicable
Are you sure that the speed hasn't just been capped by O2 Roaming?
Message 4 of 6
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Anonymous
Not applicable
hi, no it hasn't. It's not connecting at all.
Message 5 of 6
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Anonymous
Not applicable
Have you tried different networks
Message 6 of 6
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