Genuine refund message

[Anonymous]

I had this email from o2 this morning advising of a refund I am expecting one but it looks a bit strange. Does anyone know if this is genuine. 

The above referenced order has been refunded.

We have refunded the charge today onto your payment card.

Please allow up to 5 working days for the refund to reach your account

Apologies, if any inconvenienced caused.

Below are the refund transaction details-

Card ending in: xxxx

Receipt no:

Date: 20.10.2015

Regards,
Cash Management

[Cleoriff · Accepted solution]

Hi @Anonymous It seems legitimate to me... Just keep checking your bank to see if the monies have been refunded.

[Bambino]

If the message isn't asking you to reply with your details or click on a link, it's probably legitimate, but do as @Cleoriff has suggested and check your bank account, or call customer service if you want confirmation.

[Cleoriff]

You have posted on your other thread about the phone you returned no longer ringing so it seems obvious that O2 have accepted the return and refunded your money

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/how-long-till-phone-is-cut-off/m-p/921568#M10297...

[MI5]

Yeah it's legit alright.

[Anonymous]

Thanks for confirming guys