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Community Manager
Posts: 11,553
Registered: ‎13-08-2012

FAQs: Pay Monthly and Pay & Go

[ Edited ]

 

Hi guys, our new FAQ thread related to Pay Monthly and Pay & Go can be found here.

 

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Hi guys and welcome!

 

If you need any advice, go ahead and create a forum post HERE

If you're new to the community, Take a look at our handy guide below:

What's the O2 community and how to get started

 

Check out some great handy guides below! 

My O2 App guide by gmarkj

My O2 - Website Guide by PhoneChanger 

Self help guide if you are having network problems - by adamtemp64

Navigating to download bill screen by gmarkj

How does O2 O2 Refresh work? by lovemyphone

How can I pay my bill by Cleoriff 

Connecting Android phone to data services by jonsie 

Guide to premium rate text messages by adamtemp64 

How to set up a SIM pin on O2 by jonsie 

Leaving O2 by davethorp

Monthly Payments by jonsie 

Network Issues? Self help thread by adamtemp64 

SIM cards & SIM swapping by darrengf 

Understanding SOGA & Warranty by adamtemp64

Upgrading your O2 Phone by lovemyphone 

What is 2G, 3G and 4G? - by darrengf

International roaming and what it's all about - by darrengf

How to Lengthen Ringtime on any O2 Mobile - by jonsie

Tips to help stop spam calls & texts by adamtemp64

Why is my coverage poor/ signal indoors poor? An explanantion and tips by adamtemp64

Voicemail; How much will it cost me? - by adamtemp64

The difference between SOGA and warranty: A guide - by adamtemp64

Cancelling your contract: A guide - by davethorp

 

There is also a great range of FAQ article's on the O2 help page which you can find below. 

 

Pay Monthly  

Using your phone abroad with O2 Travel

After you upgrade

After you upgrade to O2 Refresh

Upgrading Your Pay Monthly Mobile

O2 Refresh explained

O2 Open

Upgrading your device 

How to track your order

MOD Personnel - suspending contracts of MOD spouses and families

Calling abroad from the UK

 

Pay & Go 

Checking your balance

Topping up

Big bundles

Bolt ons

Simply Pay As You Go

Using your phone abroad

International Sim

 

We're always looking for new guides or advice so if you feel you could contribute drop Toby, Martin or Marjo a private message. 

 

Cheers! 

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Level 23: Casual Specs
Posts: 2,474
Registered: ‎03-11-2013

Re: FAQs: Pay Monthly and Pay & Go

[ Edited ]

I think @bandofbrothers should be added to your top-expert list

 

Mexican Wave

 

#voteforBoB

Level 1: Joiner
Posts: 1
Registered: ‎23-01-2014

Re: FAQs: Pay Monthly and Pay & Go

i need to speak to a guru pls

Posts: 6,899
Topics: 90
Blog Posts: 0
Registered: ‎13-04-2012

Re: FAQs: Pay Monthly and Pay & Go

There are no gurus on here this is a customer forum anything we can help you with
Posts: 27,020
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: FAQs: Pay Monthly and Pay & Go


stefanel wrote:

i need to speak to a guru pls


If you post the gist of your problem without any personal details, we can advise how you can tackle it.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Posts: 6,899
Topics: 90
Blog Posts: 0
Registered: ‎13-04-2012

Re: FAQs: Pay Monthly and Pay & Go

Any further info?
Level 3: Thinker
Posts: 6
Registered: ‎23-01-2014

Re: FAQs: Pay Monthly and Pay & Go

guru.force.com/

Find a guru near you (Y)

Posts: 27,020
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: FAQs: Pay Monthly and Pay & Go

[ Edited ]

Caddy118 wrote:

guru.force.com/

Find a guru near you (Y)


It will be an O2 Guru that they're looking for?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Level 3: Thinker
Posts: 6
Registered: ‎23-01-2014

Re: FAQs: Pay Monthly and Pay & Go

Yes.. Link is to book an o2 guru.
Posts: 6,899
Topics: 90
Blog Posts: 0
Registered: ‎13-04-2012

Re: FAQs: Pay Monthly and Pay & Go

It is as well