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Level 1: Joiner
Posts: 1
Registered: ‎20-03-2017
Accepted Solution

Contract cancellation

Hi I was wondering if I was able to cancel my contract. My phone got water damaged yesterday and so no longer works. I looked on my o2 account and it says I don't have anything left to pay on my contract.

Thanks

Posts: 64,315
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Registered: ‎04-04-2012

Re: Contract cancellation

[ Edited ]

Hi @lizzythompsonn

Yes you can if you have completed your minimum term, by giving 30 days notice, or you could also upgrade too.
Help on cancelling here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum