on 10-11-2017 13:55
on 10-11-2017 13:55
Solved! Go to Solution.
on 10-11-2017 14:35
on 10-11-2017 14:35
on 10-11-2017 14:04
Hi @Anonymous as we have no access to your account you will have to take this up with O2 https://www.o2.co.uk/contactus
Or 8002 if you are a business customer...
Veritas Numquam Perit
on 10-11-2017 14:05
on 10-11-2017 14:05
Hi @Anonymous all consumer contracts are vat inclusive so there shouldn’t be anything untoward there
on 10-11-2017 14:07
on 10-11-2017 14:07
on 10-11-2017 14:09
on 10-11-2017 14:09
I agree....keep on to them @Anonymous. If not satisfied with the response then make a complaint https://www.o2.co.uk/how-to-complain
Veritas Numquam Perit
on 10-11-2017 14:35
on 10-11-2017 14:35
on 17-11-2017 18:35
Hello @Anonymous,
As they said, the O2 community is a group of customers like you so we cannot see your account. If you need assistance with your account, please follow their advice and find the best way for you to get in touch with Customer Service here.
Please let us know if there’s anything else we can do and welcome to the O2 community!