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Call charges 9

Anonymous
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I'm in lo don and recently called my cousin in Northern Ireland yet was charged £16 in charges although I have unlimited minutes.
I'm confused I thought that Northern Ireland was classed as brink part of the UK .
Thanks for any help in advance
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Anonymous
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Hi all thanks for the help after speaking to said cousin it turns out though she lives in Northern Ireland and was there when I made the call .
She works in the south and it's a southern number so call charges stand.
Lesson learned.
Next time I'll use WhatsApp.
Thanks once again guys .

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MI5
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Yes as far as I'm aware it should be included in your allowances so are you sure you called a standard landline or mobile number?
Have you also checked your MyO2 for an explanation of the charges?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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As far as I know it should be. Have you queried this with customer service? 

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madasaf1sh
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It all depends on the number you have called and the first 5 digits of that number .. 028 79 or 07111 for example.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Anonymous
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@Anonymous There shouldn't be any charges extra according to my research as they run on O2-UK as well 

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Anonymous
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Hi all thanks for the help after speaking to said cousin it turns out though she lives in Northern Ireland and was there when I made the call .
She works in the south and it's a southern number so call charges stand.
Lesson learned.
Next time I'll use WhatsApp.
Thanks once again guys .
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jonsie
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MI5
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Yes, that would explain it, for sure.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 8
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