Solved: Bringing Over My Old Number

Anonymous · ‎20-02-2017

I submitted the form to bring over my old number to my new O2 account, and added the PAC code to this. The form said I should hear back within 1 to 2 working days but it's been nearly 3 and nothing.

Who should I try contacting to find out what's happening?

MI5 · ‎20-02-2017

Give CS a call.
The relevant numbers are on this link http://www.o2.co.uk/contactus

O2 help here also. Make sure you used the correct form http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-02-2017

Give CS a call.
The relevant numbers are on this link http://www.o2.co.uk/contactus

O2 help here also. Make sure you used the correct form http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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