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Level 1: Joiner
Posts: 1
Registered: ‎19-05-2017

Additional phone

[ Edited ]

Hi I have tow phone one for me and one for my Son. Both I belive are on a business account. I can seem to be able to register his phone on the website and see the bills/amend/upgrade - 

Posts: 65,318
Topics: 426
Solutions: 6,734
Registered: ‎04-04-2012

Re: Additional phone

If it is a business account I'd give customer service a call on 8002 for them to look into it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Head of Community
Posts: 318
Registered: ‎01-02-2017

Re: Additional phone

[ Edited ]

black_123 wrote:

Hi I have tow phone one for me and one for my Son. Both I belive are on a business account. I can seem to be able to register his phone on the website and see the bills/amend/upgrade - 


Hello @black_123

Are you the business account administrator? I have found this info for you: Business > Help > Account > Manage Users:

  • To manage users in My Account you'll need to register on My O2 Business and select the account you want to view if you have access to more than one.
  • You can only add additional accounts if you have administrator access. Contact your account administrator to find out more.

Hope this helps! Please let us know in case we could help you further Wave

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