O2 Community

Get help, share tips and chat

Reply
Level 1: Joiner
Posts: 28
Registered: ‎03-08-2012
Accepted Solution

3G problem in parts of Swindon?

I am currently unable to use 3G data where I work, this has been a problem since last Thursday (1st November). I can only get Edge GPRS which is VERY slow and practically useless. Normally I have no problem whether indoors or outside. A colleague on O2 is having the same problem too. Everywhere else I go is fine, it's just this one area of the town, SN25 postcode area.

Highlighted
Posts: 66,119
Topics: 430
Solutions: 6,909
Registered: ‎04-04-2012

Re: 3G problem in parts of Swindon?

Status checker says its OK so O2 may not be aware. I would call and report it http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Xperia Z5 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Posts: 4,189
Kudos: 215
Solutions: 189
Registered: ‎22-04-2012

Re: 3G problem in parts of Swindon?

try switching the phone on & off, switch on & off 3g, toggle on & off in airplane mode if you have it

iphone 4 16gb o2 unlimited, iPad 2 16gb wifi only