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won’t let me use my card to top up

mattrowlands18
Level 1: Joiner
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tried topping up won’t let me use my card taken it off and put it back on still doesn’t work and called my bank nothing worked 

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MI5
Level 94: Supreme
  • 123806 Posts
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@mattrowlands18 

There is a known issue with billing that O2 are trying to fix.
Please try again later.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123806 Posts
  • 611 Topics
  • 20035 Solutions
Registered:

@mattrowlands18 

There is a known issue with billing that O2 are trying to fix.
Please try again later.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
136 Views