Re: wifi calling

IainB · ‎19-10-2023

I am unable to use wifi calling. The option does not appear, but if I insert an EE sim, it does and it works, so it's not my 'phone.

jonsie · ‎19-10-2023

You need wifi calling enabled on your account by customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎19-10-2023

@IainB

Not available on O2 PAYG, unlike EE which does allow it.

Please also remove your phone number as the forum is public.

Flagged.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎19-10-2023

@IainB This is a public forum. Remove your number or you run the risk of getting spammed or scammed. Go to the down facing arrow above the date and time in your post and click Edit Reply to remove your number.

WiFi calling is not available on O2 Pay & Go.

Flagged

I DO NOT WORK FOR O2

Enlli · ‎19-10-2023

Just to say that EE allow WiFi and 4G Calling on PAYG as they intend to turn 3G off by Easter next year

Same goes for Vodafone

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎19-10-2023

Yes, I mentioned EE do already as my EE PAYG sim allows it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎19-10-2023

@MI5 wrote:
Yes, I mentioned EE do already as my EE PAYG sim allows it.

So does mine. I was giving the reason why that is.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎19-10-2023

I'm not sure that's the only reason as it has been enabled for at least the last 2 years, maybe longer

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Oxonian · ‎19-10-2023

@Enlli

Whereas O2 are not switching off 3G until 2026 ?

Am I correct on that please ?

Enlli · ‎19-10-2023

@Oxonian 2025

https://www.o2.co.uk/help/network-coverage-and-international/3g-switch-off#:~:text=As%20part%20of%20....

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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