top up

[Quinchow]

I have topped up twice and still have no network when I am not in the area of wifi. 

Could you refund it and help me to check my account ? whats going on there ?

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this